Privacy Policy
This Privacy Policy outlines how personal information is collected, used, disclosed, and stored in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. Collection of Personal Information
Personal information may be collected in various ways, including through website forms, email, phone, and in-person interactions. The types of information collected may include, but are not limited to:
- Name
- Contact details (e.g., email address, phone number)
- Payment and billing information
- Preferences and feedback
- Website usage data through cookies and analytics tools
Information is collected only when necessary for business functions or activities, and where reasonably required by law.
2. Use of Personal Information
Personal information is used for purposes such as:
- Providing products or services
- Managing customer relationships
- Communicating with users
- Processing payments
- Improving user experience and website performance
- Complying with legal obligations
Personal information will not be used or disclosed for any purpose other than that for which it was collected, unless consent is provided or otherwise permitted by law.
3. Disclosure of Personal Information
Personal information may be disclosed to third parties such as:
- Service providers or contractors
- Payment processors
- Legal or regulatory authorities, where required
All third parties are expected to handle personal information in accordance with applicable privacy laws.
4. Storage and Security
Reasonable steps are taken to protect personal information from misuse, loss, unauthorized access, modification, or disclosure. This includes the use of physical, electronic, and managerial safeguards.
Where information is stored digitally, appropriate encryption and access controls are implemented.
5. Access and Correction
Individuals have the right to access the personal information held about them and to request corrections if it is inaccurate, incomplete, or out-of-date. Requests for access or correction should be made in writing and will be responded to within a reasonable timeframe.
6. Cookies and Website Tracking
The website may use cookies and similar technologies to collect information about user activity and preferences. Users may choose to disable cookies through their browser settings, though this may impact website functionality.
7. Changes to This Policy
This policy may be updated periodically to reflect changes in legal requirements or practices. The most current version will be available on the website or upon request.
8. Contact
For any questions or concerns regarding this Privacy Policy or the handling of personal information, please contact the Privacy Officer using the contact methods provided on the website.